Refunds & Returns
Unsatisfied with product quality?
All PLAPLUS products are eligible for 30 days money-back guarantee.
If you wish to return your purchase please contact info@plaplus.shop mentioning: order number, returnable product names and quantities.
The returnable products shall be delivered to address: Foris Consulta, Lukiskiu g. 9, Vilnius, 01108 Lithuania.
Terms and conditions:
1. If you wish to return or exchange a purchased item, You are free to do this within 30 days from the date of receipt of the item.
2. The refund amount is deposited into the bank account specified by the customer within 14 days.
3. In case of a return, the Buyer shall comply with the following conditions: the returned item shall not be used more than halfway trough.
4. Additional returned items shall be unworn, undamaged, and have its original marketable appearance.
5. The returned items shall be placed into an additional protective packaging (intended for transportation) (ex.: a box or protective envelope).
6. The money back guarantee applies only once per person and does not apply to legal entities.